Industry
Travel & Mobility
Client
Visanova
Visanova: Travel visas hassle-free
Project details
Main deliverable
Design a web app that simplifies the complex process of applying for visas across multiple countries.
To-do list
Desktop & mobile web app
Marketing assets
Brand identity
Email templates
Slides design
Resources
8 weeks, 2 designers
Challenges
Simplifying complex requirements
Each country has different rules, documents, and steps. The challenge was to design clear, structured flows without overwhelming users.
Reducing user anxiety
Visa applications are stressful and time-sensitive. The design had to reassure users with transparency, progress indicators, and supportive microcopy.
Building trust and credibility
Since users share sensitive personal data, the UI needed to communicate security, reliability, and professionalism at every step.
Designing for diverse users
Applicants may come from different cultural and language backgrounds, so the platform had to support multilingual accessibility and simple universal design patterns.
An application Manager available all the way
With Visanova, users are never alone when dealing with administrative procedures. From the very first request, a dedicated Application Manager is assigned to support travelers throughout the entire order process.
Visa applications completed 100% online
Visanova’s interface is fully designed to provide users with clear visibility at every stage of their E-Visa application.
Through detailed and transparent information, users quickly understand the value of the service and the time they save by choosing Visanova.
Denial protection & Insurance
Visanova offers additional services to further support travelers throughout their journey.
These services strengthen Visanova’s mission to provide everything travelers need—and more.
Tips & Checklist for the trip
The website and interface also offer practical checklists to help users prepare for their trip with confidence.
Work